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Welcome to the Main Street Help Desk
Features:
- ~ Guaranteed 15 minute response time
When you run into problems, you need help NOW!
- ~ Screen sharing
We will be able to see your desktop and use your mouse!
- ~ No hidden fees
Clock starts ticking only after we've informed you
of the time it will take to help you.
Help Desk Price Structure
Microsoft Office, File Transfer, Web Application Back Office, Blackberry, Email and Desktop Support
- 15 minutes $5
- 1 hr $30
- 5 hrs $120 ($24/hr)
- Corporate 25 hrs/mo $500 ($20/hr)
Web Design, Application Programming, Server Maintenance, Migrations, Integrations, Customizations, Upgrades and Installations Support
- 1 hr $45
- 5 hrs $180 ($36/hr)