Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.

Welcome to the Main Street Help Desk


  • ~ Guaranteed 15 minute response time
  • When you run into problems, you need help NOW!
  • ~ Screen sharing
  • We will be able to see your desktop and use your mouse!
  • ~ No hidden fees
  • Clock starts ticking only after we've informed you of the time it will take to help you.

Microsoft Office, File Transfer, Web Application Back Office, Blackberry, Email and Desktop Support

  • 15 minutes $5
  • 1 hr $30
  • 5 hrs $120 ($24/hr)
  • Corporate 25 hrs/mo $500 ($20/hr)

Web Design, Application Programming, Server Maintenance, Migrations, Integrations, Customizations, Upgrades and Installations Support

  • 1 hr $45
  • 5 hrs $180 ($36/hr)

As a show of support, we ask that you leave powered by osTicket link to help spread the word. Thank you! --> Powered by osTicket